For warranty claims please click on company logo and follow instruction, Thank you
Normal wear & tear is not considered defect, We have the experience and knowledge to identify abuse, if you have thrown your scooter, if you purposely try to snap the deck, dehub the wheels, run over your scooter with a vehicle, try to fit unmatched parts, bend your fork, bars, strip your bolts or axles
Please note: Brands like MGP/Maddgear, DSA, Envy, District, Razor, Eagle, Addict, Sacrifice, SZ, ZG, 841, Elyts, Proto, Tilt, Phoenix, VertX, etc must be contacted directly by clicking logo above or we can help you to get the contact information for them.
Twisted products: Clamps carry 1 year warranty from cracking or manufacturers defects Forks carry 1 year warranty from cracking or manufacturers defect Bars carry 1 year warranty on welds or manufacturers defect Decks carry 1 year warranty on welds, covered by manufacturers defect does not cover deck plate mounts or brake mounts Deck plate carry 90 day warranty from cracking or manufacturers defect Brakes carry 90 days from manufacturers defects and does not cover nut mounts Pegs carry no warranty due to the nature of the use
Scooter is a extreme sport and must be taken seriously, always use protective gear, check weather and road conditions and if you are considered under age, adult supervision should be always be present
Due to the nature of the sport, returns are not allowed unless product never used and is in resale condition, $50 restocking fee will apply and we will exchange the product purchased only trough a Twisted approved reseller, if is a factory defect for any products made by Twisted Scoots, Twistedbikeco LLC. we will replace product for equal or better value if item not in stock *Shipping fees does not apply to refunds and are covered at buyer's expense*